Support
Need a hand? Email contact@macleodtechnologies.org with your device model and what you're seeing. We usually reply within two working days.
Common questions
How do I make Tend start tracking when I plug in?
iOS doesn't let apps open themselves when you plug in. In Tend, tap Set up automations on the Battery screen. It creates two Shortcuts personal automations: one runs when your iPhone connects to power, the other when the battery reaches your target, so Tend tells you at the exact level even when it's closed.
Can Tend stop my iPhone charging?
No app can switch off an iPhone's charging; iOS doesn't allow it. You can turn on Apple's charge limit in Settings › Battery › Charging, let Tend switch off a HomeKit or Matter smart plug at your target, or unplug when Tend's alert arrives.
How do I set up a smart plug?
On Tend's Charging screen, tap Use a smart plug and pick the plug your charger is connected to. Tend asks for Home access only at this point. When you reach your target, Tend switches the plug off, and the notification has a button to do it too.
Why does the widget show an old reading?
iOS doesn't give widgets the battery level, so Tend's widgets show the latest reading the app shared. Opening Tend, or setting up the plug-in automation, keeps it current.
Why can't Tend show my iPhone's battery health or cycle count?
iOS doesn't share battery health or cycle count with apps. Find them in Settings › Battery › Battery Health. On a Mac, Tend reads them directly from the battery.
How does Tend behave on the iPhone Duo?
Tend shows two columns when the Duo is open and one when it's closed, and keeps your place as you fold and unfold. When you're on battery with the Duo open, it suggests folding to save power.
How do I delete my data?
Open Tend's Settings and choose Delete all Tend data. Your data never leaves your device, so this removes it completely.
The Mac app
- Download it from tenddevice.com. It is notarized by Apple and runs on macOS 13 or later.
- For live file sizes inside protected folders and browsers' own download folders, grant Full Disk Access when Tend asks. It's optional.
- Storage clean-up only ever moves files to the Trash, so you can put them back.
Privacy
Tend keeps your battery data on your device and never tracks you. Ads are from Google and never personalised; change your consent in Settings › Privacy choices. Read the privacy policy.